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Training and Support

Explore the world of online learning at Whatcom Community College!
A variety of high-quality academic courses are available online to meet your needs.  This page connects you to resources and tools that will make your online learning experience a rewarding one.

        WCC Student Help Desk is available
        to answer your questions:

        Mon-Thurs 7:30am-7pm and Fri 7:30am-2:30pm
                  except between quarters
        Heiner Center Room 104
        By phone: 360-383-3410 (Local calls)
        1-855-767-9003 (Toll-free long distance)
        By email: studenthelpdesk@whatcom.ctc.edu

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 *** Click here to watch a video introduction to using Canvas at Whatcom Community College! ***


 Taking a Spring Quarter online class?  You'll receive a series of getting-started messages from the Student Help Desk.  Click below to view them online.

Messages for students in WAOL online courses                             Messages for all other online students            

#1  You're registered in an online class that starts early
for Spring Quarter 2014  (Sent March 17th)

  #1  You're registered in an online class
for Spring Quarter 2014  (Sent March 25th)

#2  Log in now to your online class that starts early
for Spring Quarter 2014
  (Sent March 25th)

   #2  Log in now to your online class for Spring Quarter 2014  (Sent March 31st)

#3  Get off to a strong start in your Spring Quarter online class (Sent March 31st)           

   #3  Get off to a strong start in your Spring Quarter online class (Sent April 7th)

 #4  Survive and thrive in your Spring Quarter online class  (Sent April 7th)

 

 #4 Survive and thrive in your Spring Quarter online class(sent April 14th)

 #5 Be a standout in your Spring Quarter online class (Sent April 14th)    #5 Be a standout in your Spring Quarter online class (sent April 21st)

 

WCC eLearning Inclement Weather Procedure

 In the event of inclement weather, all online courses, including the online portion of hybrid courses, will be conducted as scheduled.  Closures or delays announced for the Whatcom Community College campus will not apply to online instruction.  However, a closure or delay may affect an on-campus proctored exam for an online course.  In such a case, the instructor will notify the students of the revised exam time and location.

 A student whose normal access to the Internet is interrupted by inclement weather (for example, because of a power outage) is expected to make an effort to meet course deadlines by going to another location with Internet access.  However, individuals must make decisions to protect their own health and safety if conditions make it unsafe to travel.  A student who cannot reach a location with Internet access should contact the instructor as soon as possible.

Have a question about eLearning or need more information? 


 

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Whatcom Community College

237 W. Kellogg Road, Bellingham, WA 98226

(360) 383-3000

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