Office Administration

Program News

OFFAD Enhances Program with Social Media Content!

Office Management (OFFAD 160) now includes social media content. Throughout this five credit course, students will research, create and design accounts in various social media outlets including Google iSites, Facebook Business, Twitter, Youtube and Blogger. Additionally, the student will research current thinking on business-related social media content, its impact and appropriateness. Graduates wil be more effective in the small business, front office environment.

Clerical Assistant IBEST starting in 2013!

This program provides extra support to students working towards certificates in Accounting or Office Administration or a degree in Business Administration. IBEST programs are ideal for students currently attending ABE (Adult Basic Ed) or ESL (English as a Second Language) classes, attending college for the first time, or retraining for a new career. IBEST supported classes include business, customer service and accounting. Call 360-383-3080 for more information, including eligibility requirements and the application process.


Starting fall 2012, the Office Administration certificate has been revised to enhance your knowledge, learning and skills. Click on the links to specific course details below:

What can I do with a certificate or training endorsement in Office Administration?

Students with training and education in Office Administration are employed in most areas of the economy including government offices, private business, education, financial institutions, healthcare and not-for-profit organizations. Jobs are available at different levels of responsibility, and employees are often given on-the-job training to increase their skills.

Information Session

You are encouraged to attend an information session or contact one of the Professional Technical advisors for planning help.

Certificate/Endorsement Information

What is the Office Administration Certificate?

The Office Administration Certificate offers the technical, interpersonal and organizational skills needed to perform the full range of office duties required in the jobs of administrative assistant, office assistant, and payroll. Both manual and computerized systems are used.

What is the Clerical Assistant Certificate?

A Clerical Assistant is specialized and may be utilized by employees currently working in office environments who would like to gain new skills. This certificate is also useful for entry-level employees who would like to enter the workforce more quickly, and who can apply their credits toward the full Office Administration certificate or the Associate of Science in  Business Administration degree, in the future.

The Clerical Assistant Certificate is also offered in an integrated IBEST format. IBEST (Integrated Basic Education and Skills Training) classes have an extra support instructor to help ABE/ESL students learn both their foundational English/Math skills and the skills for employment in their chosen field. Contact your advisor to see when the next IBEST Clerical Assistant classes will be offered.

What are the prerequisites?

There are no special prerequisite courses for this program; however, students are encouraged to develop college level writing and math skills and strong computer skills early in their educational program. New students should complete the college's assessment/placement testing to determine writing and math levels. To schedule an assessment appointment, call (360) 383-3080.

What is the application process?

Apply to WCC online.

If you are unable to apply online, request a WCC application by email at , by phone 360.383.3001 or in person at the Entry/Advising Office, LDC 116.

There is no special program application for the Office Administration program.

What is the employment outlook for Office Administration?

In general, occupations included in this field are expected to continue to grow in Washington State.

Entry level wages in the office administration field vary. Some examples are:

  • File Clerks starting wage is approximately $10.25 per hour with an average wage of $12.63 per hour.*
  • Administrative Assistants may start at $18.10 per hour and earn an average wage of $22.46 per hour.*
  • Secretaries start at $12.99 per hour and earn an average wage of $16.19 per hour.*

*Wage information from 2012 Whatcom County Profile, Employment Secrity Department.

How long does the program take to complete?

The length of time it takes to complete the Office Administration  or Clerical Assistant programs depends on your starting skill level in English, math, and computers. Many students need to bring their writing and math skills up to college level, and this process can take several quarters. Please consult with an advisor to plan a course of study. Call 360.383.3080 to set up an appointment for advising and assessment testing.

Are there Tech-Prep credits that I can transfer from my high school for the Business program?

If you are currently in high school, there are several courses that have articulated agreements between the high schools and WCC. Contact your high school counselor about Tech-Prep credits.


Career & Salary Outlook

Starting wages for office and administrative support workers may range between $10.54 and $12.55 per hour, with wages averaging at $15.73 per hour. A first-line supervisor of office and administrative support workers may start at $16.39 per hour.

Sources: CareerOneStop 2012; WA State Employment Security Department, September 2013.

Apply Now to WCC 
Information Sessions 
Other Prof Tech Programs 

Advising and Education Planning
360.383.3080 for appointment

Program Coordinator
David Evraets
Baker Hall, Room 119

What Students Are Saying About Office Administration

"The Office Administration Program updated and broadened my office and computer skills, better preparing me for the job market.  After graduating, I got my dream job."
- Cindy

Whatcom Community College

237 W. Kellogg Road, Bellingham, WA 98226

(360) 383-3000

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